You have encountered any problems with your flight or travel does not hesitate to ask for compensation.
Did your flight not land on time?
Any delay of at least two hours for a short flight, or four hours for a long-haul, gives entitlement to compensation, varying from 125 to 600 Euros. And the same goes for outright cancellation, following a strike, for example. The only condition is that you have taken off from one of the twenty-seven countries of the European Union (plus Norway, Iceland and Switzerland), or landed in one of these same countries, having flown on a European company.
But then, if carriers like TUI Fly play the game, the others are dragging their feet. Faced with them, the easiest way is to entrust your case to sites like Air Indemnité. Compensation is obtained within three months in the majority of cases, an intermediary with moderate pricing (30% on average). Otherwise, you may have to go to court; the site will only get paid if it succeeds.
Flight cancellation: It is TUI Fly Belgium to notify you
In the event of a flight cancellation, it is up to the airline to notify its passengers, even if they have booked through a travel agency, said the Court of Justice of the European Union. If the passenger has not been notified at least two weeks before departure, he may benefit from lump sum compensation.
In the event of a flight cancellation less than two weeks before departure, a passenger can claim lump sum compensation explicitly provided for by European regulations. It is 250 € for flights of less than 1,500 km, 400 € for those between 1,500 and 3,500 km and 600 € beyond (see its reminder on the rights of air passengers).
What are the rights of passengers when their flight is canceled?
Passenger rights are defined in European regulation EC 261/2004 which dates from February 2004. It establishes common rules for compensation and assistance to passengers in the event of denied boarding and of cancellation or delay. important of a theft. Denial of boarding against the will of the traveler, in the event of overbooking, entitles the holder to compensation set at 250 euros for flights up to 1500 km, 400 euros for flights within the European Union of more than 1500 km and from 1,500 to 3,500 km for other flights and 600 euros in the case of flights over 3,500 km. Passengers victims of a flight cancellation must benefit from compensation under the same conditions, except if the cancellation is due to “extraordinary circumstances” (weather conditions, political risks, epidemic, strike, etc.) which could not have been be avoided.
Canceled flight reimbursement: The best way to find compensation?
You’ve been planning for weeks to fly into the destination of your fantasies for a memorable stay. You’d planned everything so as to attain as much action as you can on web site without wasting one minute of the envisioned relaxing stay. In progress, you’d finished all of the preparations: your bag had been folded together with your clothing, your documents were so and everything you needed to do was hit the airplane, a measure which sounded trivial to you personally. However, when you have into the airport, then you could not imagine what was likely to take place. An ordinary and implausible situation in mind, really, the vanity indicates that a canceled flight.
You’ll need to cancel certain actions initially planned in addition to rearrange your program, it’s very likely you have a connection. It is difficult to understand where to begin: let the resort know you will not be coming punctually, postpone your organization meeting, or simply pick your actions. You’re distraught, nervous, tormented. But were you aware that, under specific circumstances, you’re eligible for reimbursement for drivers? It encourages you at the measures to take to file for reparation for your airport from the airline which canceled your own flight.
Flight cancellation: no compensation for passengers traveling for free
The child, under the age of two, who has traveled without a plane ticket on his parents’ knees cannot benefit from the flat-rate compensation claimed from the air carrier on the basis of Regulation No 261/2004 of 11 February 2004 on air passenger rights.
Flight cancellations can place a harsh halt to your traveling plans. Luckily, a European Legislation called EC261 allows you to maintain around 600$ in reimbursement for your postpone delay. Even if the airline arranges another flight, you might continue to be qualified.
Delay or cancellation TUI Fly Belgium: what to do?
Have you just missed your connection, had a canceled flight, a flight delayed for several hours or been denied boarding? You have rights:
The Belgian company must offer you a meal or a good meal so that you can eat. Do not hesitate to ask them, this is provided for in the European regulation.
TUI Fly Belgium must allow you to make two communications if you have no means of reaching your relatives (email or phone)
If the Belgian company books you on a flight that takes place the next day or two, it must accommodate you.
If the Belgian carrier does not provide you with these services, keep the bills for your meals and hotel nights. The company will have to reimburse you for them.
If your flight is more than 5 hours late, you have the right to abandon your flight and then you have two options: ask TUI Fly Belgium for an alternative means of transport leaving as soon as possible or request a refund for your flight.
Air Indemnité accompanies you in the event of cancellation or postponement of a TUIfly flight
Despite TUIfly, among the biggest and most renowned airlines, overbooking, cancellations or delays of flights are not any infrequently occurrence and therefore are part of daily surgeries. For travellers, this isn’t just frustrating, but might lead to monetary harm.